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Return / Exchange Policy

One of our main goals is to give you courteous service and personal attention. All of our products are made with the highest quality standards and we will do whatever we can to assure that you are completely satisfied. If, for any reason you are not satisfied with an item we will gladly issue you an exchange or credit your credit card, whichever you prefer.
  • Satisfaction Guaranteed ! - We offer a 30 day refund policy
    please contact us for return authorization.
    • Up to 30 days there will be no re-stocking fee.
    • Over 30 days there will be 20% re-stocking fee.
  • Items returned need to be in new condition.
  • There are no returns on personalized or custom-made items
  • Shofars are not returnable for hygiene purposes
  • Report any damage within 5 days and retain all packaging.
  • Make sure you insure returned merchandise. We can not be responsible if something goes wrong during shipping.
  • Shipping, handling and insurance charges are not refundable.
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